Driving Business Innovation with CPaaS Tools
Innovation stands as the cornerstone of success in the evolving technology industry. Embracing technological advancements is not just a trend but a necessity, especially regarding...
Search Results for: UCaaS
Alliance Announces AWS Collaboration Agreement for Cloud Transformation of Telco Core Communications Infrastructure
Alianza, Inc., a leading cloud communications platform for service providers announced a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to transform how communication...
CallTower Unveils Solgari’s Integrated Microsoft Teams Contact Center
CallTower delivers Solgari for Teams, a powerful Contact Center Solution within the MS Teams App that empowers customer experience CallTower, a global leader in cloud-based...
8×8’s XCaaS Cloud Contact Center and UC Platform Innovate to Enhance Customer and Employee Experiences
New Platform Enhancements Include AI-powered Voice Conversational Self-Service Capabilities, Video Customer Engagement, Deeper Microsoft Teams Integrations, and New Meeting Capabilities 8×8, a leading integrated cloud...
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant
8×8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program 8×8, a leading integrated cloud contact center and unified communications platform...
8×8 Phone App for Microsoft Teams Delivers Cost-effective, Native Calling Experience for Teams Users
Next Generation Version Expands 8×8’s Microsoft Teams Solution Portfolio, Providing Seamless User and Admin Experiences and Improved Performance 8×8, Inc., a leading integrated cloud contact...
8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace
8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 8×8 Supervisor Workspace has been successfully enabling organizations to improve...
RingCentral Expands Video Offerings With Acquisition of Events and Session Product Lines From Hopin
Completes video portfolio to address enterprise communications needs including meetings, webinars, rooms, and now virtual and hybrid events RingCentral, a leading provider of AI-powered global...
NTSCOM Broadens Global International Calling Plans to 50+ countries
NTSCOM announced that it has chosen to provide Universal Calling Plans from NTT Ltd., a leading IT infrastructure and services company, to over 50 countries...
GNS Experiences Growth and Success Following its Acquisition by ARG
Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located throughout North America, believes its recent acquisition by ARG has...