CIO Influence

Search Results for: digital customer

CIO Influence News SaaS

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences

CIO Influence News Desk
by CIO Influence News Desk0
Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Upstream Works, a provider of omnichannel...
CIO Influence News Digital Transformation

Schneider Electric and ETAP Announce New Digital Twin Integration Enabling Operator Training and Simulations Greatly Reducing Risk to Operations

CIO Influence News Desk
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The integration of ETAP’s Operator Training Simulator and Power System Monitoring & Simulation into EcoStruxure™ Power Operation reduces risks related to costly system downtime and...
CIO Influence News IT and DevOps

Among IT Decision-Makers, 85% See Urgent Shift in Focus to Consumers’ Digital Experiences in New “Reprogramming the Enterprise” Report from WSO2

CIO Influence News Desk
by CIO Influence News Desk0
While a majority of 500 IT decision-makers agree on the priority around delivering digital experiences, the survey revealed gaps in organisational readiness In a survey...
Analytics CIO Influence News

DDN Accelerates Enterprise Digital Transformation with Powerful AI Reference Architectures and Tight AI Ecosystem Integration

CIO Influence News Desk
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DDN Publishes Validated AI Reference Architectures and Expands AI and Analytics Industry Collaborations to Help Organizations Build Up AI and Analytics Capabilities DN, the global...