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Jenne Cloud Services Brokerage Joins Invoca Partner Program to Help Businesses Drive Growth

Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams. Invoca’s conversation intelligence...
Analytics CIO Influence News Cloud

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...