CIO Influence

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Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning

CIO Influence News Desk
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Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale. By democratizing...
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Pinpoint Predictive Launches the First Deep-Learning Powered Prediction of Individual Customer Profitability Available at Top-of-Funnel

CIO Influence News Desk
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With the release of Pinpoint Loss Predictions, Pinpoint is bringing the earliest, and the most accurate, profitability predictions to Property and Casualty insurers. This is the first...
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FiscalNote Announces Plans to Integrate AI-Powered Congressional Transcripts Into Fireside SaaS Platform

CIO Influence News Desk
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FiscalNote Holdings, Inc., a leading AI-driven enterprise SaaS technology provider of global policy and market intelligence, announced that Fireside — the premier all-in-one constituent relationship management...
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AMT Accelerates Growth with Opening of State-of-the-Art Engineering and Manufacturing Facility, Doubling Production Area

CIO Influence News Desk
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Applied Manufacturing Technologies (AMT), North America’s largest independent automation engineering company supporting warehousing and logistics, robot companies, system integrators, line builders and users of robotic...