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NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

CIO Influence News Desk
by CIO Influence News Desk0
This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated self-service NICE, the worldwide leader in AI-powered self-service...
CIO Influence News Martech SaaS

MeridianLink Announces Marketing Automation Product Advancements

CIO Influence News Desk
by CIO Influence News Desk0
Enhancements to MeridianLink Engage—the marketing automation component of the company’s multi-product platform, MeridianLink One—empowers financial institutions with personalized data and campaigns to build deeper connections...