Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service...
Combined expertise of both organizations further accelerates UAE’s digital transformation, allowing public sector and regulated industries to securely take full advantage of the latest cloud...
OpenText announced the strategic appointment of Shannon Bell as the Chief Digital Officer and new member of OpenText’s Executive Leadership Team. Ms. Bell will lead a charter focused...
Integration of Kadiska digital experience platform sets new standard for SASE performance Netskope, a leader in Secure Access Service Edge (SASE), announced the acquisition of...
Launchpad’s playbooks and journey templates give ChurnZero users expert assistance to build sophisticated, scalable engagement and collaboration programs in minimal time. ChurnZero, the platform and...
PolyAI, a global leader in conversational artificial intelligence (AI), announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry, a marketplace of solutions...
The Labor Day weekend may be a reprieve for many, but in the unforgiving digital battleground, there is no ceasefire. Cyber threats don’t take holidays, and...
Experlogix is thrilled to announce its Digital Commerce offering has successfully expanded to the North American market. Experlogix Digital Commerce helps organizations to thrive in...
 Updated edition of the popular business guide provides practical advice for improving customer connection and fueling growth in today’s digitally-driven marketplace The 2nd edition of the...
Ivanti, the tech company that elevates and secures Everywhere Work, announced its participation as a Premium Partner for Deutsche Telekom’s flagship event in Cologne, Digital...