CIO Influence

Search Results for: customer service

Analytics Automation CIO Influence News

Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring

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OnviSource’s Intelligently Automated Customer Satisfaction Analytics, Tracking and Scoring (CSATS) Solution Enables the Service Provider to Discover True Customer Satisfaction Using Industry Standard Scoring Systems...
CIO Influence News Security

Atos Provides Customers’ Data Sovereignty With New Version Of Its Detection And Response Cybersecurity Service

CIO Influence News Desk
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As part of its global “Cyber Day,” Atos launches a sovereign data version of its Managed Detection and Response (MDR) cybersecurity service powered by Atos BullSequana S servers....
Automation CIO Influence News Digital Transformation

Automation Anywhere Launches Verified Services Partner Program to Advance Customer Adoption of Intelligent Automation

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New program helps customers identify service providers with automation expertise to accelerate their digital transformation initiatives Automation Anywhere, a global leader in Robotic Process Automation...
Analytics CIO Influence News Digital Transformation

Serviceaide Brings The Power Of Conversational Virtual Agents To ChangeGear ITSM Customers Around The World

CIO Influence News Desk
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Serviceaide’s Luma Virtual Agent Brings World-Class Service Management and Intuitive Self-Service To End-Users on the ChangeGear Platform Serviceaide, Inc., a global provider of intelligent IT...