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Sytel Delivers Fully Managed Cloud Solution for Kantar’s Global CATI Centres

CIO Influence News DeskFebruary 22, 2022February 22, 2022

by CIO Influence News DeskFebruary 22, 2022February 22, 20220

Sytel has completed delivery of its Contact Centre as a Service (CCaaS) cloud platform for Kantar’s global market research centres. The platform supports the expected...

CIO Influence News Hot Startups SaaS

CommerceIQ Announces A Suite of Executive Hires on the Heels Of A Record-Breaking Year, Positioning The Company For Continued Growth

CIO Influence News DeskFebruary 21, 2022

by CIO Influence News DeskFebruary 21, 20220

Chris Bauserman appointed as CMO, Jaya Jaware as CFO CommerceIQ, the leading ecommerce decision management platform, announced the expansion of its senior leadership team, with...

AIOps CIO Influence News Cloud

Dialpad and SoftBank Accelerate Shift to Cloud in Japan Through Landline and Call Center Portability

CIO Influence News DeskFebruary 13, 2022February 11, 2022

by CIO Influence News DeskFebruary 13, 2022February 11, 20220

Dialpad, Inc, the industry leader in AI-powered communication and collaboration solutions for businesses of all sizes, announced that together with SoftBank Corp., Dialpad will enable...

CIO Influence News Cloud Networking

Anexinet and Veristor Merge to Create One of the Largest Full-Service Technology Solution Providers Anexinet

CIO Influence News DeskFebruary 11, 2022

by CIO Influence News DeskFebruary 11, 20220

Merger Doubles the Companies’ Geographic Reach, Customer Base, and Solution Delivery Teams Anexinet Corporation, a Mill Point Capital LLC portfolio company, and Veristor Systems Inc. announced that they are...

CIO Influence News Cloud Digital Transformation

NICE Partners with Etisalat Digital to Bring the CXone Cloud Platform to the United Arab Emirates

CIO Influence News DeskFebruary 10, 2022

by CIO Influence News DeskFebruary 10, 20220

Alliance enables Etisalat Digital customers to drive digital transformation with a secure path to the cloud, rapidly innovate via the CXone platform and deliver frictionless,...

AIOps CIO Influence News Digital Transformation

Dialpad Announces Expanded Strategic Partnership with Google Cloud to Centralize Business Communications

CIO Influence News DeskFebruary 6, 2022February 4, 2022

by CIO Influence News DeskFebruary 6, 2022February 4, 20220

Partnership consolidates business communications and collaboration into a single user experience for Google Workspace Dialpad, Inc., the industry leader in AI-powered communication and collaboration solutions...

CIO Influence News Cloud Networking

Vodafone Business and RingCentral Bring Flexible Cloud Communications Solutions to Organisations

CIO Influence News DeskFebruary 3, 2022

by CIO Influence News DeskFebruary 3, 20220

Vodafone Business and RingCentral Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, unveiled ‘Vodafone Business UC with...

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Nuance Contact Center AI, Biometrics, and Tooling Solutions Now Available for Genesys Cloud CX

CIO Influence News DeskJanuary 24, 2022

by CIO Influence News DeskJanuary 24, 20220

Genesys Cloud CX customers gain added flexibility and data protection for customer engagement solutions across digital and voice channels Nuance Communications, Inc. announced an expansion...

AIOps CIO Influence News SaaS

Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

CIO Influence News DeskJanuary 14, 2022

by CIO Influence News DeskJanuary 14, 20220

In the wake of 10X revenue growth, Banneker Partners invests $33 million. SuccessKPI, Inc., a high-growth SaaS Experience Analytics platform that provides Insight and Action...

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2600Hz Rebrands Popular Telecom Podcast to In the Cloud w/2600Hz

CIO Influence News DeskJanuary 13, 2022

by CIO Influence News DeskJanuary 13, 20220

2600Hz’s podcast, In the Cloud w/2600Hz, relaunched today with an insightful new episode featuring cloud communications pioneer Mike Tessler of True North Advisory. 2600Hz, a...

Search Results for: CCaaS

CommerceIQ Announces A Suite of Executive Hires on the Heels Of A Record-Breaking Year, Positioning The Company For Continued Growth

Anexinet and Veristor Merge to Create One of the Largest Full-Service Technology Solution Providers Anexinet

Dialpad Announces Expanded Strategic Partnership with Google Cloud to Centralize Business Communications

Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

CIOInfluence Insights: Unpacking the Vital Developments and Updates of the Week Ending Oct 04

Converged vs. Hyper Converged Infrastructure: Which is Best for Modern Data Centers?

The Future of Data Modeling

HexCon24: Hexnode Announces Major Product Updates, Including Support for Linux and Chrome OS

BlueCat to Acquire LiveAction, Expanding Network Management Solutions Portfolio

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