Oracle Cloud Elevates the Customer Experience at Prada Group
Oracle announced the successful deployment of its cloud-based retail solutions at Prada Group. The leading, luxury brand is on a journey to combine its physical...
Search Results for: customer engagement
Eviden Launches ElevateNow to Drive Customer Innovation on their SAP Transformation Journey
Eviden, the Atos business leading in digital, cloud, big data and security, announces “ElevateNow”, and leads to market a new solution built with ServiceNow to support...
Jackson Lewis Turns to 8×8 XCaaS for Improved Engagement and Simplified Administration
8×8, Inc., a leading integrated cloud communications platform provider, announced that national employment law firm Jackson Lewis P.C. has chosen the 8×8 XCaaS (eXperience Communications...
Toastique Launches on the Full Paytronix Guest Engagement Platform
Paytronix, the leader in guest engagement for restaurants and convenience stores, announced that Toastique, the gourmet toast, juice and smoothie franchise, has launched its guest engagement...
Customer Experience Boosts Sales, but Data Silos Create Roadblocks for Manufacturers, According to New Google Cloud Study
Ahead of Hannover Messe, one of the largest manufacturing events in the world, Google Cloud announced new global research that found that manufacturers who provide immersive and personalized customer...
Splunk Appoints Toni Pavlovich as Chief Customer Officer
Splunk Inc., the cybersecurity and observability leader, announced Toni Pavlovich has been appointed as Chief Customer Officer (CCO). Reporting to Gary Steele, President and Chief...
Tecnotree Sensa Wins First AIML Driven Customer Experience Deal with Tier-1 LATAM Operator
Tecnotree, a global digital platform and services leader for 5G and cloud-native technology, announced the winning of its first deal for the Customer 360 MDM...
NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee Engagement and Efficiency with Launch of CXone Spring 2023 Release
NICEÂ announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi (customer experience interactions). The...
Infobip Partners With Hagens to Help Construction Business HM Engenharia Reduce Costs, Boost Sales, and Increase Customer Loyalty in the Real Estate Sector
Global cloud communications platform Infobip has partnered with digital transformation specialists Hagens to help construction company HM Engenharia to provide a better customer experience, reduce costs, and boost...
Fastly Introduces New Partner Program to Deliver Greater Value for Customers and Partners
Fastly, Inc., one of the world’s fastest global edge cloud platforms, announced a new partner program that significantly expands and simplifies the ability to deliver...