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Vonage Conversational Commerce Features, Powered by Jumper.ai, to Provide Omnichannel Customer Experiences

Business Wire
by Business Wire0
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to its Vonage Conversational Commerce, powered by Jumper.ai solution. With these updates, businesses are...
CIO Influence News Cloud Machine Learning

Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI

CIO Influence News Desk
by CIO Influence News Desk0
Sales GPT and Service GPT will bring the power of trusted, secure generative AI, and real-time data from Data Cloud, to empower teams to close...
CIO Influence News IT and DevOps

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

Business Wire
by Business Wire0
NTT Ltd., a leading IT infrastructure and services company, has launched its 2023 Global Customer Experience Report, which reveals that customer experience (CX) remains a top C-suite priority, with 95% of organizations now having a...
CIO Influence News Cloud IT and DevOps

MNJ Technologies and ReadyNetworks Partner to Provide Comprehensive Cloud Services to SMB Customers

PR Newswire
by PR Newswire0
IT service provider MNJ Technologies has partnered with cloud service provider ReadyNetworks to provide its customers with robust cloud services, helping them move to the cloud and pursue digital transformation projects in a process-driven,...
CIO Influence News Cloud

Adobe Summit EMEA Spotlights Major New Innovations and Customer Momentum Across Europe

Business Wire
by Business Wire0
Adobe kicked off Adobe Summit EMEA 2023 – the industry’s leading Digital Experience Conference – by unveiling a wide range of product innovations across Adobe Experience Cloud, the world’s...
Automation CIO Influence News

Jitterbit Survey Reveals Automation Enhances Customer Experience, Offers Key Competitive Advantage for Organizations

GlobeNewswire
by GlobeNewswire0
Jitterbit, a global leader for empowering transformation through automation, announced the results of its “2023 State of Customer Experience Automation: Eliminate Application Integration Challenges to...
CIO Influence News Data Management Security

Aurora Mobile’s EngageLab Platform Offers Global Multi-Data Center Storage for Its Push Notification Products to Meet the Data Security Compliance Requirements of Overseas Customers

GlobeNewswire
by GlobeNewswire0
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its overseas messaging service platform EngageLab has established...