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8×8’s XCaaS Cloud Contact Center and UC Platform Innovate to Enhance Customer and Employee Experiences

Business Wire
by Business Wire0
New Platform Enhancements Include AI-powered Voice Conversational Self-Service Capabilities, Video Customer Engagement, Deeper Microsoft Teams Integrations, and New Meeting Capabilities 8×8, a leading integrated cloud...
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OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk

Business Wire
by Business Wire0
OTDAmericas, a global business process outsourcing company, and LiveVox, a proven cloud CCaaS platform built to transform contact center performance, announced that LiveVox has been chosen as OTDAmericas’ global contact center platform...