CIO Influence

Tag : workforce intelligence

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SuccessKPI Powers Next Generation Hybrid Contact Centers with WEM for Webex Cloud

GlobeNewswire
by GlobeNewswire0
New integration combines Webex Contact Center with SuccessKPI’s AI-native WEM platform to optimize performance across human and AI agents SuccessKPI, a leading AI-powered Workforce Engagement...
CIO Influence News Machine Learning Security

QuickStart Accelerates AI-Integrated Workforce Intelligence Transformation with Acquisition of Trivera Technologies

Cision PRWeb
by Cision PRWeb0
QuickStart continues its growth by acquiring Trivera Technologies, a women-owned leader in end-to-end modern technical skills, to expand its AI, cybersecurity, and software engineering offerings,...