CIO Influence

Tag : SMS

CIO Influence News Cloud Digital Transformation

Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys Across Channels, Processes and Organizations

PR Newswire
by PR Newswire0
Adds two-way messaging capability to Salesforce for personalized, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center  Vonage, a global...
AIOps CIO Influence News Cloud

IntelePeer Atmosphere CPaaS Solution is Now Available in IBM Watson Assistant Designed to Create Enhanced Contact Center Experiences

CIO Influence News Desk
by CIO Influence News Desk0
Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) provider, announces its omni-channel...