PagerDuty Survey: Customer Incidents Up 43 Percent in Past Year, Each Costing Nearly $800,000
The average incident takes nearly three hours to resolve and rising costs of incidents are largely compounded by lack of automation 90% of IT leaders...
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PagerDuty Appoints Jeff Hausman as Chief Product Development Officer
PagerDuty, a global leader in digital operations management, announced the appointment of Jeff Hausman as Chief Product Development Officer. Hausman will lead PagerDuty’s product strategy...
PagerDuty Study Finds 16 Percent Increase in Enterprise Incidents Amid Race to AI Adoption
Spending on IT Operations projected to rise in 2024 with focus on security, cloud infrastructure and automation PagerDuty a global leader in digital operations management,released its...
Slack Leverages Partner Ecosystem to Amplify Time-Saving Automation Features
Salesforce has introduced automation in Slack for seamless connections among multiple apps within a single workflow. Users can now integrate connectors from third-party apps into...
PagerDuty Copilot Announces a Set of AI-Enabled Generative Use Cases Across the PagerDuty Operations Cloud
PagerDuty Copilot’s new Slack-based, generative AI assistant provides responders with helpful insights from event to resolution PagerDuty a global leader in digital operations management announced...
PagerDuty to Acquire Jeli, Bolstering its End-to-End, Automated Incident Management Solution
With Jeli, the PagerDuty Operations Cloud improves enterprise resilience, reduces the impact and risk of operational failure, and lessens the need for costly point solutions...
PagerDuty Helps Customer Service Teams Resolve Issues Faster and More Efficiently with Workflow Automation and Private Status Pages
New PagerDuty Operations Cloud capabilities bridge the gap between customer service and technical teams for reducing costs and improving customer satisfaction Recommended: Balancing Privacy and Data...
CIO Influence Weekly Highlights : Top CIO Influence News To Read
Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The CIO...
PagerDuty Expands Generative AI Offerings and Enhances Analytics Capabilities
PagerDuty Operations Cloud’s AI-generated runbooks accelerate automation efforts to drive cost optimization and efficiency for customers. PagerDuty, Inc., a global leader in digital operations management,...
PagerDuty Named a Leader in Process-Centric AIOps
PagerDuty, Inc., a global leader in digital operations management, announced Forrester Research, Inc. named PagerDuty a Leader in The Forrester Wave: Process-Centric AI For IT Operations (AIOps), Q2 2023...