Omnichannel Archives - CIO Influence

T-Metrics’ CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace

PR NewswireJune 10, 2024

by PR NewswireJune 10, 20240113

T-Metrics, a leader in next-generation omnichannel contact center solutions, announces the availability of the CX-2025 FedRAMP-authorized omnichannel contact center solution in AWS Marketplace, a digital...

IT and DevOps

Revolutionizing CX in 2024: Top Trends for CIOs

Rishika PatelDecember 12, 2023January 4, 2024

by Rishika PatelDecember 12, 2023January 4, 20240255

Delivering exceptional customer experiences stands as a cornerstone for enduring customer engagement. Adapting to evolving needs and expectations mandates a precise orchestration of information, services,...

CIO Influence News Digital Transformation

New Edition of Omnichannel Retail How to Build W****** Stores in a Digital World Released

Business WireSeptember 5, 2023

by Business WireSeptember 5, 20230105

Updated edition of the popular business guide provides practical advice for improving customer connection and fueling growth in today’s digitally-driven marketplace The 2nd edition of the...

Automation CIO Influence News Digital Transformation

Luxion Enhances Its Digital Capabilities Through Acquisition of Digizuite

PR NewswireAugust 29, 2023

by PR NewswireAugust 29, 20230120

Luxion Group ApS (Luxion), the company behind KeyShot, the industry-preferred 3D visualization software, is thrilled to announce its acquisition of Digizuite A/S (Digizuite), a leading...

AIOps CIO Influence News Cloud

Verte Releases AI-enabled Omnichannel – Supply Chain Platform for 3PLs and Wholesalers

CIO Influence News DeskJanuary 25, 2022

by CIO Influence News DeskJanuary 25, 20220420

Centralized information increases transparency; aggregated data solutions help solve key industry challenges Verte, a leader in supply chain visibility, announced the launch of new AI...

CIO Influence News Digital Transformation Networking

Valtech Announces Acquisition of Absolunet

CIO Influence News DeskJanuary 24, 2022

by CIO Influence News DeskJanuary 24, 20220351

Valtech, a global leader in digital services and business transformation, announced it has acquired Absolunet, a professional services firm specializing in commerce and digital transformations....

CIO Influence News IT and DevOps Networking

3CLogic and ScreenMeet Announce Strategic Partnership to Enhance ServiceNow’s Omnichannel Capabilities

CIO Influence News DeskJuly 22, 2021

by CIO Influence News DeskJuly 22, 20210342

Partnership complements ServiceNow’s existing digital channels with integrated voice and video capabilities to streamline and solve complex IT, customer, or field inquiries faster. 3CLogic, the...

CIO Influence News Cloud Security

Due to Strong Demand, NICE Expands Investment in Japan, creating a New Customer Experience Standard with CXone

CIO Influence News DeskMay 12, 2021July 25, 2022

by CIO Influence News DeskMay 12, 2021July 25, 20220405

NICE extends APAC operations and investment with dedicated local teams to deliver innovation, next-gen smart customer service and accelerate cloud adoption in Japan NICE announced...

Tag : Omnichannel

T-Metrics’ CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace

Revolutionizing CX in 2024: Top Trends for CIOs

New Edition of Omnichannel Retail How to Build W****** Stores in a Digital World Released

Luxion Enhances Its Digital Capabilities Through Acquisition of Digizuite

Valtech Announces Acquisition of Absolunet

3CLogic and ScreenMeet Announce Strategic Partnership to Enhance ServiceNow’s Omnichannel Capabilities

This Week’s Highlights at CIOInfluence: Key Trends, Insights, and Must-Read Articles for July 01-05, 2024

Cutting-Edge Security: Toobit Unveils New Protective Measures for Users

RedHunt Labs Names Kunal Aggarwal as New CTO, Enhancing Tech Leadership

Understanding the Role and Organizational Impact of Chief Data and Analytics Officers

Milesight Unveils Advanced LoRaWAN Solutions to Enhance Human Comfort

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