NICE Archives - Page 4 of 5

Firstsource Selects NICE WFM Cloud to Unlock the Power of Digital Transformation

CIO Influence News DeskOctober 29, 2021

by CIO Influence News DeskOctober 29, 20210

Global provider of business process services moves from on-premise workforce management solution to NICE’s cloud-based technology to reduce costs, increase efficiency and improve services NICE...

CIO Influence News Networking Security

NICE Actimize Establishes Strategic Partnership with Tata Consultancy Services to Expand Markets

CIO Influence News DeskSeptember 21, 2021

by CIO Influence News DeskSeptember 21, 20210

Customers across financial services organizations, including the insurance industry, will benefit from the new partnership designed to simplify business processes and foster innovation NICE Actimize,...

AIOps CIO Influence News Cloud

NICE and Cloud9 Partner on Next-Generation Cloud Compliance and Voice Trading Solutions

CIO Influence News DeskSeptember 1, 2021

by CIO Influence News DeskSeptember 1, 20210

Cloud9 customers will benefit from NICE’s end-to-end cloud compliance suite that bridges communications capture and surveillance, powered by AI and advanced analytics NICE announced it is...

CIO Influence News Cloud Digital Transformation

NICE CXone Digitally Transforming GWA’s Contact Centers for Improved Customer Experiences

CIO Influence News DeskAugust 26, 2021

by CIO Influence News DeskAugust 26, 20210

CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions NICE announced GWA Group Limited (GWA), one of...

CIO Influence News Cloud Networking

NICE Joins Microsoft Business Applications ISV Connect Program

CIO Influence News DeskAugust 25, 2021

by CIO Influence News DeskAugust 25, 20210

The new status further accelerates innovation and expansion of NICE’s cloud capabilities NICE announced that it has joined the Microsoft Business Applications ISV Connect Program....

CIO Influence News Cloud

NICE CXone Wins UK National Innovation Award for Remote Management of Customer Interactions

CIO Influence News DeskAugust 19, 2021

by CIO Influence News DeskAugust 19, 20210

CXone recognized for innovative features and services supporting contact center agility and business continuity designed for today’s work from anywhere requirements NICE announced that it...

CIO Influence News Digital Transformation SaaS

NICE CXone Named A Leader In The 2021 Gartner® Magic Quadrant™ For Contact Center as a Service For 7th Consecutive Year

CIO Influence News DeskAugust 10, 2021August 10, 2021

by CIO Influence News DeskAugust 10, 2021August 10, 20210

Cloud Customer Experience Platform Positioned Highest for Completeness of Vision in Global Report, Making NICE the only vendor named a Leader in both 2021 Magic...

CIO Influence News IT and DevOps Networking

NICE Redefines Proactive Conversational AI for Digital Experiences With CXone SmartReach

CIO Influence News DeskJuly 7, 2021

by CIO Influence News DeskJuly 7, 20210

With the addition of CXone SmartReach, NICE is delivering the industry’s most comprehensive integrated suite for digitally fluent customer service NICE announced the launch of...

CIO Influence News Cloud

NICE Receives Best Compliance and Reporting Markets Choice Award 2021 for its NTR-X Cloud-Ready

CIO Influence News DeskJune 23, 2021July 25, 2022

by CIO Influence News DeskJune 23, 2021July 25, 20220

NICE’s NTR-X Financial Communication Compliance Suite captures all modalities of regulated employee communications, including traditional, unified and mobile, and speeds future migration NICE, a leading...

CIO Influence News Cloud Security

Due to Strong Demand, NICE Expands Investment in Japan, creating a New Customer Experience Standard with CXone

CIO Influence News DeskMay 12, 2021July 25, 2022

by CIO Influence News DeskMay 12, 2021July 25, 20220

NICE extends APAC operations and investment with dedicated local teams to deliver innovation, next-gen smart customer service and accelerate cloud adoption in Japan NICE announced...

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NICE Actimize Establishes Strategic Partnership with Tata Consultancy Services to Expand Markets

NICE CXone Named A Leader In The 2021 Gartner® Magic Quadrant™ For Contact Center as a Service For 7th Consecutive Year

NICE Redefines Proactive Conversational AI for Digital Experiences With CXone SmartReach

Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Verizon Deploys First-Ever Interoperable Multi-Vendor O-RAN DAS system

SentinelOne Secures Both Known and Shadow AI Services in the Workplace with New AI Security Posture Management

Anomalo Advances Gen-AI Data Quality with New Funding for Unstructured Monitoring Innovations

Quadrant Report Names Swimlane a Leader in GenAI-Powered SOC Platforms

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