The Helpdesk Is Dead, Long Live The Experience Desk
Since its inception, the goal of the IT helpdesk has been to investigate and resolve employees’ technical issues as swiftly as possible, since IT doesn’t...
Tag : HelpDesk
Need Help Removing Stubborn Malware Other Antivirus Apps Don’t Fix? SpyHunter 5 HelpDesk Generates Custom Malware Fixes for You
EnigmaSoft Limited’s SpyHunter 5 includes the HelpDesk a one-on-one personalized technical support service. Sometimes users encounter unique problems related to stubborn malware infections that traditional...
Lakeside Software Announces New Lakeside Assist – a Powerful App to Transform the Entire L1/L2 Helpdesk Experience
Powered by the latest version of SysTrack, Lakeside Assist increases helpdesk efficiency and improves end-user experience by instantly prioritizing and rapidly solving common device and...
RemotePC offers Industry’s Leading Remote Desktop Access Solution for Consumers and Businesses with Enhanced Web Viewer
RemotePC, a leader in remote desktop access, is offering one of the industry’s top remote access solutions for consumers and businesses of all sizes, enabling users...
Remote Access Provider Remotepc Announces Integrations for Single Sign-on, Mass Deployment, and Remote Support
RemotePC, a remote access service from IDrive Online Backup, has added integrations for enterprise accounts to support single sign-on, mass deployment, and enhanced remote support. With the single...