ValidSoft, a leader in voice biometric solutions, combines with Genesys marketplace of solutions to securely authenticate and guarantee a person’s identity using his or her...
AI-driven Contact Center platform combines with Genesys customer experience platform to deliver an unprecedented understanding of and ability to delight customers SuccessKPI, Inc., a leading...
Leading conversational AI provider brings cost savings to Genesys customers Uniphore, the leader in Conversational Automation, announced that Uniphore U-Assist In-Call and U-Assist Aftercall are...
SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation capabilities SightCall, a global leader of augmented...