AMC Technology announces ISV partnership with Five9
The partnership will provide a cohesive solution for better contact center interactions AMC Technology, a leading provider of contact center integration, announced its Independent Software...
Tag : Five9
Five9 Is Now Part of the Gartner Peer Insights Customer First Program for Contact Center as a Service
Five9 Signals Its Commitment to Listening to Its Customers and Sourcing Unbiased Customer Feedback as It Joins the Gartner Customer First Program. Five9, Inc. (FIVN),...
Five9 Named A Leader In The Aragon Research Globe™ For Conversational AI
Five9 Achieved High Strength Ratings For Strategy, Performance, And Reach. Five9, Inc. (FIVN), a leading provider of the intelligent cloud contact center, announced that it...
Textel Announces New Integration with Five9
Textel’s contact center texting platform for Five9 will add advanced SMS and MMS to reduce call volumes while increasing agent efficiency and customer engagemen Textel,...
Zoom to Acquire Five9
The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers...
Five9 Extends Its Practical AI Solutions for Low-Code Development, Voice Biometrics, Real-Time Analytics and Agent Coaching
New features streamline the development of Intelligent Virtual Agents and help organizations easily deploy solutions to augment their contact centers with an AI-powered digital workforce....
Hardik Parekh, Former Head of Product Security at Splunk, Joins Five9 as Chief Information Security Officer
Five9, a leading provider of the intelligent cloud contact center, announced the appointment of Chief Information Security Officer Hardik Parekh, an industry recognized executive with...
Frost & Sullivan Recognizes Five9 as a Growth and Innovation Leader in the North American Enterprise Cloud Contact Center Market
Five9’s integrated capabilities, scalable and innovative solutions, and customer-centric approach are key differentiators in the market Frost & Sullivan has identified Five9 as a Growth and Innovation...
Kimberly Alexy Joins Netskope Board of Directors
25-year financial industry and board veteran adds to Netskope leadership strength as growth continues to accelerate Netskope, the SASE leader, announced the appointment of Kimberly...
Influential SaaS Executive Ana Pinczuk Joins Five9 Board of Directors
Five9, Inc., an industry leading provider of the intelligent cloud contact center, announced the appointment of independent Board Director Ana Pinczuk, a seasoned enterprise technology...