CIO Influence

Tag : CXone

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NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee Engagement and Efficiency with Launch of CXone Spring 2023 Release

Business Wire
by Business Wire0
NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi (customer experience interactions). The...
CIO Influence News Digital Transformation SaaS

NICE CXone Named A Leader In The 2021 Gartner® Magic Quadrant™ For Contact Center as a Service For 7th Consecutive Year

CIO Influence News Desk
by CIO Influence News Desk0
Cloud Customer Experience Platform Positioned Highest for Completeness of Vision in Global Report, Making NICE the only vendor named a Leader in both 2021 Magic...