CX Archives - Page 2 of 2

Frost & Sullivan Recognizes Cisco as a Leader of Growth and Innovation in the North American Enterprise Cloud Contact Center Market

CIO Influence News DeskAugust 26, 2021

by CIO Influence News DeskAugust 26, 20210

Cisco stands out among enterprise CCaaS providers with its ability to deliver a bridge to cloud and other enabling technologies Frost & Sullivan has identified...

CIO Influence News Cloud Digital Transformation

Navigate a Cookie-Less World With SAS Real-Time CDP Capabilities

CIO Influence News DeskJuly 26, 2021July 25, 2022

by CIO Influence News DeskJuly 26, 2021July 25, 20220

Companies are using SAS® to move beyond traditional CDP platforms to jump-start personalization and increase the value of their first-party data. Rapid digital transformation in...

AIOps Automation CIO Influence News IT and DevOps

Startek Announces Collaboration with Automation Anywhere to Strengthen its Robotic Process Automation Capabilities

CIO Influence News DeskJuly 15, 2021

by CIO Influence News DeskJuly 15, 20210

Startek, a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere™, a global leader in cloud robotic process automation (RPA)....

CIO Influence News IT and DevOps Networking

Cisco Systems Names LIFT an Advanced Specialized Customer Experience Partner

CIO Influence News DeskJune 24, 2021July 25, 2022

by CIO Influence News DeskJune 24, 2021July 25, 20220

Distinction certifies LIFT as a proven partner with the right people, processes, and tools to lead a successful Customer Experience practice LIFTinnovate (LIFT), a pioneer...

CIO Influence News Digital Transformation

Five9 Launches CX Maturity Model to Guide Enterprises through the Next Era of Digital Transformation in the Contact Center

CIO Influence News DeskMay 3, 2021August 2, 2022

by CIO Influence News DeskMay 3, 2021August 2, 20220

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results...

AIOps Analytics CIO Influence News Cloud Datacentre Digital Transformation

Genii Analytics Partners with CallMiner to Enhance Customer Experience and Contact Centre Performance in South Africa

CIO Influence News DeskApril 26, 2021July 25, 2022

by CIO Influence News DeskApril 26, 2021July 25, 20220

CallMiner’s Rich Conversational Insights and Emotional Assessment Capabilities Improve Social, Personality and Behavioural Modeling within Genii Analytics Products CallMiner, the leading provider of speech and...

Tag : CX

Startek Announces Collaboration with Automation Anywhere to Strengthen its Robotic Process Automation Capabilities

Cisco Systems Names LIFT an Advanced Specialized Customer Experience Partner

Genii Analytics Partners with CallMiner to Enhance Customer Experience and Contact Centre Performance in South Africa

Calsoft expands its AI-driven IAM capabilities for zero trust security

ABS Consulting Releases Key Paper on Cybersecurity Training

PIMIC and Naiscorp Robotics Partner on Breakthrough Voice Intelligence for Service Robots

How CIOs Build Smarter Network Observability with AI

Cloud Robotics Market Booms with Rising AI, IoT, and Autonomous System Adoption

Quick Links

Visit Our Other Sites