Stop Monitoring Your Systems. It’s Time for True Observability
For years, your IT team has relied on monitoring. You have dashboards full of charts. When a chart turns red, an alarm sounds, and your...
Tag : customers’ experience
USAN and Zendesk Announce Strategic Partnership to Accelerate Cloud Contact Center Transformation with Amazon Connect
USAN, a leading Amazon Connect delivery partner and contact center solutions provider, today announced a strategic partnership with Zendesk, a pioneer in Agentic AI-powered service....
An Evolutionary Approach to Artificial Intelligence
Jitterbit’s AI-infused, low-code Harmony platform is empowering customers with intelligent automation for accelerated transformation As artificial intelligence becomes a transformational force industrywide, AI is disrupting...
LG Ushers in ‘Zero Labor Home’ With Its Smart Home AI Agent at CES 2024
Company’s Game-changing Innovation Leverages the Latest AI, Autonomous Mobility Technology and Conversation Services for a Smarter Life at Home LG Electronics (LG) is ready to...
Stop Bundling Content and Start Providing Better Experiences
MATRIXX Software, a global leader in 5G monetization solutions, released the results of a follow-on survey to its 2017 research, exploring customers experience with mobile...
DISH Selects RADCOM to Monitor America’s First 5G Smart Network
RADCOM Ltd. announced that it was selected by DISH Wireless (DISH) to provide its best-in-class RADCOM ACE solution to monitor customers’ experience across DISH’s 5G Smart...