When AI Starts Taking Action, Security Needs to Think Differently
Many conversations about AI risk still orbit around hallucinations. Issues like biased outputs and jailbreak prompts matter, and they deserve attention, but they are not...
Tag : Customer Service
Lenovo CIO Playbook 2026: 99% of Indian Enterprises Plan to Increase AI Investments
Enterprises across Asia Pacific are accelerating their shift from AI experimentation to execution, with 96% of organizations planning to increase AI investments over the next 12...
Miami Cyber and Industrious Announce Strategic Partnership and The AI-Ready Business Series
Florida-based speaking series delivers practical AI, cybersecurity, and workflow automation for modern businesses. Miami Cyber, a Miami-based cybersecurity, AI, and technology advisory firm, announced a...
VTG Acquires Miklos Systems, Inc., Strengthening Digital Transformation Capabilities Across the Intelligence Community
VTG, a leading provider of national security solutions, announced today the acquisition of Miklos Systems, Inc. (MSI), a Fairfax, VA-based technology firm renowned for its...
Your AI’s Personality Is Losing You Customers
CIOs are under insane pressure to integrate AI and hit aggressive targets for ROI. One of the best ways to show immediate results is to...
Latest Trends in AI and Hyper Automation
The Great Thing About Technology: It’s Constantly Evolving Businesses must cope and adapt to these latest advancements—because, frankly, they have no choice. One of the...
Security Risk Advisors Introduces SCALR AI – A Platform for Rapid Agentive AI Enablement
Security Risk Advisors (SRA), a leading cybersecurity consulting firm, announced the launch of SCALR AI, a customizable platform designed to enable non-technical people to build...
Tumeryk Collaborates with NewVision Software and Elastic to bring AI Trust Score™ for Secure AI Agentic Applications
Tumeryk Inc., a leader in AI security and responsible AI solutions, and NewVision Software, a leader in Audit & Tax, Energy and Healthcare tech solutions,...
Predictive Analytics in ITSM: Reducing Downtime and Improving Incident Resolution
As organizations accelerate their digital transformation journeys, IT Service Management (ITSM) has become a cornerstone of modern enterprise infrastructure. However, the growing complexity of IT...
GoTo Introduces GoTo Connect AI Receptionist: The Ultimate Practical Tool for Smarter Business Communications
AI Receptionist, the first of the new GoTo Connect Digital Workforce solutions, transforms SMB customer service with an always-on digital front desk, ensuring that businesses...