Qualtrics to Go live on Amazon Web Services Cloud Infrastructure in the UK
Qualtrics UK customers will be able to access the Qualtrics XM/OS platform locally via data centre in the AWS London Region Qualtrics, the leader and...
Tag : customer experience
Unisys Joins the Global Plug and Play Innovation Platform to Accelerate Solutions and Services Initiatives
Unisys, a global IT solutions company, has entered into a strategic partnership agreement with Plug and Play, the world’s leading Silicon Valley-based corporate innovation platform....
Vodafone and Ericsson Facilitate Data-Driven Decisions With AI-based Solutions in Oman
Ericsson and Vodafone in Oman have partnered to empower the telecom company’s network infrastructure development across multiple domains. This latest step in the two companies’...
ISG to Publish Reports on Contact Center Services, Platforms
Upcoming ISG Provider Lens™ studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and other disruptions Information Services Group, a...
VertexOne Unveils New Brand Architecture To Reflect Its Evolution
VertexOne’s re-named product portfolio echoes the company’s long-standing mission to enhance the customer experience. VertexOne, the leading provider of enhanced software-as-a-service (SaaS) solutions for the...
Avaya Virtual Agent Now Available as a Ready to Deploy, Configurable Service
Avaya OneCloud™ Experience Platform Enables Businesses to Elevate their Customer Experience in Just a Few Minutes Avaya a global leader in solutions to enhance and...
E2open Alliance Partner KPMG LLP to Launch New E2open Practice
Clients can benefit from practice focused on digital transformation that drives supply chain efficiency, improved customer experience and value across the enterprise E2open Parent Holdings,...
Network Slicing, Multi-access Edge Computing and Private Networks to Boost 5G Growth in Asia-Pacific, Finds Frost & Sullivan
5G connectivity market in the region is expected to receive a strong boost from technological convergence Frost & Sullivan’s recent analysis of the Asia-Pacific 5G market reveals that...
ForgeRock Next-Generation Authenticator App is Now Available
New App Improves the Customer Experience and Makes it Easier to Implement Multi-Factor Authentication, Which Stops 99.99% of Account Compromise Attacks ForgeRock a global digital...
Smart Revolutionizes Video Services To Elevate Customer Experience
Smart partners with Firstlight Media to establish the best OTT Video Platform for the PLDT Group PLDT’s wireless subsidiary Smart Communications, Inc. (Smart) is breaking new...