Ericsson Completes Acquisition of Vonage
With Vonage on board, Ericsson will create a market for easy to adopt global network Application Program Interfaces (“APIs”); this will drive the next wave...
Tag : customer experience
First Orion Expands Branded Communication To Reach Nearly Two-Thirds of U.S. Mobile Consumers
Expansion enables branded calling to reach 280M devices – accelerating the widespread adoption of secure phone communications for businesses and consumers First Orion, a leading...
Dentsu Named a Leader in IDC MarketScape for Worldwide Adobe Experience Cloud Professional Services Providers
Dentsu International and Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced that dentsu has been named as a Leader in the IDC MarketScape: Worldwide...
ClearScale Achieves AWS Digital Customer Experience Consulting Competency Status
AWS Partner Network Member Recognized for Supporting All Phases of the Digital Customer Acquisition and Retention Lifecycle ClearScale, a leading cloud systems integrator, announced that...
XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange
XSELL’s customers can now amplify top performer outcomes with precision, at scale XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced it...
Chariton Valley Commits To Protecting All Customers From Growing Cybersecurity Threats With Calix ProtectIQ Home Network Security
The Midwestern broadband service provider is on track to more than double its customer connections by leveraging the full power of the Calix Revenue EDGE...
Guidewire Announces Netcompany as New Consulting Alliance Partner
Partner’s digital solutions and IT services help P&C insurers across Europe transform business processes, improve operational excellence, and enhance the customer experience Guidewire announced that Netcompany...
Acumatica Broadens Strategic Relationship with Shopify to Enhance Experiences for B2B Buyers
Expansion Will Allow Merchants to Manage B2B and DTC Stores via a Single Platform Acumatica, the world’s fastest-growing cloud ERP company, has broadened its relationship...
Sitecore Experience Manager Cloud (XM Cloud) Now Available
Sitecore, a global leader in end-to-end digital experience software, announced that it has become the first company to completely transition its core CMS solution including...
AppsFlyer Recognized by Frost & Sullivan for Its Powerful Measurement and Analytics Platform
AppsFlyer enables brands’ growth with innovative privacy-preserving measurement, in-depth analytics, fraud control, and comprehensive engagement technologies Based on its recent analysis of the analytics in...