CIO Influence

Tag : customer experience

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Reltio Unveils Industry-First Solution to Serve Trusted, Unified Data in Milliseconds at Every Point of Engagement, Driving Customer Experience Excellence

Business Wire
by Business Wire0
Reltio, a leader in data unification and management, today announced the launch of the Reltio Lightspeed™ Data Delivery Network, a groundbreaking innovation that powers real-time...
CIO Influence News Machine Learning Networking Technology

Teleperformance forms strategic partnership with Real-Time Speech Understanding provider Sanas

PR Newswire
by PR Newswire0
Sanas partnership highlights Teleperformance’s (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client base...
CIO Influence News Machine Learning Tech Technology

Optiva Launches Agentic AI for Telecom BSS, Powered by Google’s Gemini Models

GlobeNewswire
by GlobeNewswire0
Award-winning BSS platform now seamlessly incorporates virtual generative AI agents, empowering telcos with operational efficiency, reduced costs and an enhanced customer experience Optiva, a leader...