CIO Influence

Tag : customer experience

CIO Influence News IT and DevOps

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

Business Wire
by Business Wire0
NTT Ltd., a leading IT infrastructure and services company, has launched its 2023 Global Customer Experience Report, which reveals that customer experience (CX) remains a top C-suite priority, with 95% of organizations now having a...
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Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation Through ACES

Business Wire
by Business Wire0
Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services. The enhanced...
CIO Influence News Cloud

ConvergeOne and Eccentex Announce Strategic Partnership

PR Newswire
by PR Newswire0
ConvergeOne (C1), the premier IP-enabled, solutions-led, customer experience company, has announced a strategic partnership with Eccentex, a provider of cloud-based business automation capabilities, effective today. The companies are now joining forces to support...
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Adobe Unveils New Innovations Across Adobe Experience Cloud

Business Wire
by Business Wire0
Adobe kicked off Adobe Summit EMEA 2023 – the industry’s leading Digital Experience Conference – by unveiling new innovations in Adobe Experience Cloud, the world’s leading customer experience management solution. The new offerings...
AIOps CIO Influence News IT and DevOps

Mphasis Launches ‘Mphasis.ai’ Business Unit to Help Enterprises Leverage the Power Of Generative AI

PR Newswire
by PR Newswire0
Platform to integrate capabilities of Next Labs, Sparkle Innovation Ecosystem, and Mphasis’ Hyperscaler network Mphasis, an Information Technology (IT) solutions provider specializing in cloud and cognitive services,...