customer experience Archives - Page 21 of 42

Upland Panviva Now Available on Genesys AppFoundry

Business WireAugust 9, 2023

by Business WireAugust 9, 20230

Upland Software, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the Genesys AppFoundry the industry’s largest dedicated marketplace...

CIO Influence News Digital Transformation Machine Learning

Brillio Partners with Google Cloud to Build Generative AI Solutions for the Financial Services and Healthcare Industries

Business WireAugust 9, 2023

by Business WireAugust 9, 20230

Brillio, a leading digital transformation services and solutions provider announced a partnership with Google Cloud to build cutting-edge solutions for financial services and healthcare organizations...

AIOps CIO Influence News

Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice

PR NewswireAugust 8, 2023

by PR NewswireAugust 8, 20230

Inbenta, an AI platform purpose-built to optimize customer experience, announced the launch of an extensive Generative AI integration that will allow companies to develop and organize...

CIO Influence News Security

EU’s Energy Firms Pursue Shared Goal of Self-Reliance

PR NewswireAugust 7, 2023

by PR NewswireAugust 7, 20230

European governments have sought to blunt the impact of unprecedented energy inflation, while utilities have stepped up to invest in upgrading their infrastructure to help...

Automation CIO Influence News Security

Drata Selected as KnowBe4’s Exclusive GRC Partner and Preferred Compliance Automation Platform for KnowBe4 customers

PR NewswireAugust 3, 2023

by PR NewswireAugust 3, 20230

Drata, a continuous security and compliance automation platform announced it has been selected by KnowBe4 as the company’s exclusive GRC partner. KnowBe4 is transitioning its KnowBe4...

CIO Influence News Technology

North American Utilities Go Digital to Rapidly Update Grids

Business WireAugust 2, 2023

by Business WireAugust 2, 20230

As more customers generate energy and shop around for service, utilities are changing infrastructure, operations and customer experience, ISG Provider Lens report says Energy utilities...

CIO Influence News Cloud

INAP Completes Recapitalization of Stand-Alone Cloud Business

Business WireAugust 2, 2023

by Business WireAugust 2, 20230

Internap Holding LLC announced that it has completed its restructuring and emerged from the Chapter 11 process as a clean stand-alone cloud business with a...

CIO Influence News Security

Riskified Partners with Commercetools to Deliver Chargeback Guarantee at Scale

Business WireAugust 2, 2023

by Business WireAugust 2, 20230

Riskified a leader in eCommerce fraud and risk intelligence announced it has integrated with commercetools, a leader in building critical composable commerce innovation at scale,...

CIO Influence News Networking

Plume Leverages AI to Introduce ‘Full Stack Optimization’ to Drive Application Performance

CIO Influence News DeskAugust 2, 2023August 2, 2023

by CIO Influence News DeskAugust 2, 2023August 2, 20230

As Plume enters a new era in its evolution with over 50 million locations now managed by its global cloud platform, the launch of application...

AIOps CIO Influence News IT and DevOps Voice

AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams

PR NewswireJuly 31, 2023

by PR NewswireJuly 31, 20230

AudioCodes, a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, announced that Voca Conversational Interaction Center (Voca CIC)...

Tag : customer experience

Brillio Partners with Google Cloud to Build Generative AI Solutions for the Financial Services and Healthcare Industries

Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice

EU’s Energy Firms Pursue Shared Goal of Self-Reliance

Drata Selected as KnowBe4’s Exclusive GRC Partner and Preferred Compliance Automation Platform for KnowBe4 customers

North American Utilities Go Digital to Rapidly Update Grids

Riskified Partners with Commercetools to Deliver Chargeback Guarantee at Scale

Plume Leverages AI to Introduce ‘Full Stack Optimization’ to Drive Application Performance

AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams

Cirrus Logic Unveils Flexible Audio Solution for Intel Core Ultra Processors, Enabling Enhanced Audio from Mainstream to Premium PCs

Cymulate Acquires CYNC Secure in Move to Accelerate Innovation in Continuous Threat Exposure Management

IBM Study: AI Spending Expected to Surge 52 Percent Beyond IT Budgets as Retail Brands Embrace Enterprise-Wide Innovation

Ionstream.ai Builds AI Managed Services Infrastructure on Juniper Networks AI-Native Data Center Solution

Integrating New Age Threat Intelligence Tools with Existing Security Infrastructure

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