8×8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks 8×8, Inc, a leading integrated cloud contact center,...
The solution will drive significant improvement in agent productivity and will drive improved agent and customer experience Tech Mahindra, a leading provider of digital transformation,...
Gremlin, the leading provider of chaos engineering and reliability management software, has launched Detected Risks to support software reliability engineers (SREs), platform engineers and cloud...
AI Studio further enhances the AI-powered automation capabilities of Ushur’s Customer Experience Automation platform for mission-critical workflows. Ushur, the leader in AI-powered Customer Experience Automation...
TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced that...
Lumen Technologies a multinational technology company, is working with Microsoft Corp to deploy Microsoft 365 Copilot to empower its approximately 30,000 employees. Lumen is beta-testing Microsoft...
 Quantiphi, an Al-first digital engineering company announced the launch of its AI-led Intelligent Underwriting Platform (AiUP), which will be included in Google Cloud’s Industry Value...
 Nagarro a leader in digital engineering, has launched a cutting-edge digital experience offering, the Genome AI platform This platform promises to revolutionize the way enterprises...
 BairesDev a leading nearshore software outsourcing company, became a Select Tier Services Partner in the Amazon Web Services (AWS) Partner Network, a global program recognizing organizations with proven...
Talkdesk a global AI-powered contact center leader for enterprises of all sizes announced that Neville Letzerich has joined the company as chief marketing officer (CMO). With...