Cresta Archives - CIO Influence

Cresta Announces Expansion of Voice Platform Integrations to Include Hardphone Support

PR NewswireSeptember 20, 2023

by PR NewswireSeptember 20, 20230131

New offering brings cloud functionality and generative AI to on-premise contact centers Cresta, a leading provider of generative AI for modern contact centers announced that...

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Silicon Valley’s Alex Cramer Joins Generative AI Leader Cresta to Lead Sales

PR NewswireAugust 24, 2023

by PR NewswireAugust 24, 20230316

Cresta, a leading provider of Generative AI for intelligent contact centers announced that Silicon Valley executive Alex Cramer has rejoined the company as Senior Vice President...

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Beating the Great Resignation Cresta Attrition Report Shows How AI-Driven Coaching Benefits

CIO Influence News DeskJanuary 23, 2022January 21, 2022

by CIO Influence News DeskJanuary 23, 2022January 21, 20220362

Cresta’s ‘Reducing Ramp Time & Agent Attrition In Contact Centers’ report reveals how real-time coaching and agent progression monitoring are effective practices that help with...

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Silicon Valley’s Alex Cramer Joins Generative AI Leader Cresta to Lead Sales

Beating the Great Resignation Cresta Attrition Report Shows How AI-Driven Coaching Benefits

Lyra Technology Group Partners with Breach Secure Now

Qamcom DDS and DeStor Partner to Enhance Data Security and Privacy

The Rise of Quantum Computing in Enterprise IT

The Top Five Must-Haves for Picking an AI Security Solution

Netpower WordPress Hosting with Advanced Managed Service and AI Integration

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