8×8’s Direct Routing as a Service Offerings Surpass 200,000 Global Business Users 8×8, Inc., a leading integrated cloud communications platform, announced the 8×8 Elevate Microsoft...
Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Upstream Works, a provider of omnichannel...
San Francisco-based Zammo.AI is utilizing its expertise as subject matter experts in voice artificial intelligence (voice AI) to improve the features and functionality of online...
Gideon Taylor Consulting, LLC and IntraSee, Inc. announced that Gideon Taylor has acquired IntraSee, an enterprise UX and conversational AI pioneer. The acquisition includes Ida Artificial Intelligence, Inc. and its...
Private AI will use the funds on key growth initiatives, including further development of their software platform Private AI, a developer of privacy-preserving machine learning...
Five9 Achieved High Strength Ratings For Strategy, Performance, And Reach. Five9, Inc. (FIVN), a leading provider of the intelligent cloud contact center, announced that it...
Transformative voice-first technology works across voice assistants, IVR/telephony, and chatbots, accelerating business transition to and adoption of the voice economy Zammo.ai, the company accelerating the...