contact center solution Archives

T-Metrics’ CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace

PR NewswireJune 10, 2024

by PR NewswireJune 10, 20240

T-Metrics, a leader in next-generation omnichannel contact center solutions, announces the availability of the CX-2025 FedRAMP-authorized omnichannel contact center solution in AWS Marketplace, a digital...

CIO Influence News Cloud

ULTATEL Earns Microsoft Teams Certified Contact Center Solution Provider Status

PR NewswireSeptember 6, 2023

by PR NewswireSeptember 6, 20230

ULTATEL, a leading communication solutions provider, proudly announced that its contact center solution has successfully obtained certification as a Microsoft Teams Partner. This achievement solidifies...

CIO Influence News Security

LVM Maintains Its Commitment to a Strong Security Posture with Successful Completion of SOC 2 Type 2 Examination

PR NewswireJuly 24, 2023

by PR NewswireJuly 24, 20230

LVM Systems, which provides the tools needed to help clients create and maintain long-term patient relationships, announced it has successfully completed its System and Organization...

CIO Influence News Cloud SaaS

Khoros Expands with AWS, Joins AWS ISV Accelerate Program and AWS Marketplace

CIO Influence News DeskAugust 30, 2022

by CIO Influence News DeskAugust 30, 20220

Khoros, an leader in digital-first customer engagement software and services, announced expanded work with Amazon Web Services (AWS) by joining the AWS Independent Software Vendors...

CIO Influence News IT services

Denny Replaces On-Premise Contact Center Solution with 3CLogic

CIO Influence News DeskMay 5, 2022

by CIO Influence News DeskMay 5, 20220

“America’s Diner” deploys ServiceNow-centric voice solution to deliver faster IT and HR employee services through self-service, intelligent customer journeys, and AI-powered analytics. 3CLogic, the leading...

CIO Influence News Cloud Networking

Headsets.com Leverages Vonage Integrated Unified Communications and Contact Center to Deliver Seamless Agent Experience and Peerless Customer Service

CIO Influence News DeskMay 5, 2022

by CIO Influence News DeskMay 5, 20220

Powered by Vonage, Headsets.com boasts a 98% success rate answering all calls within four rings Vonage a global leader in cloud communications helping businesses accelerate their...

CIO Influence News Cloud

8×8 XCaaS Integrated Cloud Communications and Contact Center Solution Enhances Capabilities and Sees Global Customer Growth

CIO Influence News DeskMarch 2, 2022

by CIO Influence News DeskMarch 2, 20220

8×8, Inc. a leading integrated cloud communications platform provider, today announced continued global growth and customer adoption of the 8×8 XCaaS™ (eXperience Communications as a Service™)...

Business Intelligence CIO Influence News

LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship

CIO Influence News DeskDecember 27, 2021December 27, 2021

by CIO Influence News DeskDecember 27, 2021December 27, 20210

PlanetOne adds LiveVox to its Growing Provider Portfolio—Bringing an industry leading, performance-driven, blended omnichannel contact center solution to more channel partners nationwide LiveVox Holdings, Inc.,...

Tag : contact center solution

T-Metrics’ CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace

ULTATEL Earns Microsoft Teams Certified Contact Center Solution Provider Status

LVM Maintains Its Commitment to a Strong Security Posture with Successful Completion of SOC 2 Type 2 Examination

Khoros Expands with AWS, Joins AWS ISV Accelerate Program and AWS Marketplace

Denny Replaces On-Premise Contact Center Solution with 3CLogic

LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship

Fortinet Elevates Web Application Security and Performance with New Unified Platform

42Gears Launches SureAccess: Zero Trust Network Access Solution to Transform Enterprise Security

Accelario Leads Innovation with AI-Powered Sensitive Data Detection

AttackIQ Flex 3.0 Unites Prevention and Detection with Splunk Integration, Boosting Analyst Efficiency and Simplifying Detection Engineering Outcomes

DoiT Introduces DoiT Cloud Intelligence to Cut Through the Illusion of Efficiency in the Public Cloud

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