CIO Influence

Tag : cloud communications

CIO Influence News Cloud

8×8 CPaaS Delivers No-code Functionality to Enable Enterprises to Easily Build Engaging CX

CIO Influence News Desk
by CIO Influence News Desk0
8×8 Connect Automation Builder’s Intuitive, Visual Interface Improves Organization-wide Campaigns with Pre-built and Customizable Communication Workflows 8×8, Inc, a leading integrated cloud communications platform provider,...
Analytics CIO Influence News Cloud

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...