CIO Influence

Tag : ChatGPT

CIO Influence News Cloud

NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

CIO Influence News Desk
This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated self-service NICE, the worldwide leader in AI-powered self-service...
CIO Influence News Machine Learning

SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support

CIO Influence News Desk
Combines SupportLogic’s Prediction and Workflow Engine with Emtropy’s Continuous Quality Monitoring to Enable Proactive Revenue Retention SupportLogic, the world’s first Support Experience management platform, is...