AI Becomes Mainstream in Delivering Delightful IT Service Management (ITSM)
A new survey conducted by IDG and commissioned by Freshworks finds 93% of businesses plan to use AI to streamline their help desk systems Freshworks...
Tag : AI
Espressive Empowers Enterprises to Fully Customize AI-Based Virtual Agent Barista with a No-Code Experience
Pioneer in AI for Enterprise Service Management Fills the Gap Between Toolkits and Out-Of-Box Solutions Espressive, the pioneer in artificial intelligence (AI) for enterprise service...
CBTS Expands Microsoft Services Portfolio to Drive Digital Modernization to the Cloud
CBTS, a leader in managed cloud architecture for enterprise organizations, announces the expansion of strategic Managed Microsoft solutions designed for implementing next-generation infrastructure and applications to support...
Closed Loop Partners and ERI Enter Strategic Partnership to Strengthen Innovative Circular Economy Supply Chains
Closed Loop Partners makes a significant strategic investment in ERI; Founder & CEO Ron Gonen will join ERI’s Board ERI, the nation’s largest fully integrated...
Startek Announces Collaboration with Automation Anywhere to Strengthen its Robotic Process Automation Capabilities
Startek, a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere™, a global leader in cloud robotic process automation (RPA)....
BigPanda Event Enrichment Engine Supercharges Insights That Accelerate Incident Response and Increase Uptime
Cross-domain Enrichment Improves Accuracy of Event Correlation and Serves as Linchpin for AIOps Automation BigPanda, Inc., the leader in Event Correlation and Automation powered by...
IBM to Acquire Bluetab to Expand Data and Hybrid Cloud Consulting Services in Europe and Latin America
Helping clients generate business value from data and AI to create new customer experiences and redefine operations IBM announced an agreement to acquire Bluetab Solutions Group, S.L. to extend...
ISG to Publish Study on Intelligent Automation Providers
ISG Provider Lens™ report will look at providers of intelligent automation services as companies begin to leverage these technologies across the enterprise Information Services Group...
CMC Networks Selects Juniper Networks to Provide AI-Driven SD-WAN Solution to Support
First for Africa, AI-Managed Service Delivers Unparalleled Performance, Reliability and Scale While Lowering Costs Even in the Most Remote Communities Juniper Networks a leader in...
Velodyne Lidar Partners with NVIDIA Metropolis for Intelligent Infrastructure Solutions
City of Austin, Texas, Selects Velodyne’s Solution for Traffic Safety Pilot Project Velodyne Lidar, Inc. announced it has joined the NVIDIA Metropolis program for Velodyne’s Intelligent Infrastructure Solution for...