CIO Influence

Tag : IT service

CIO Influence News Digital Transformation IT and DevOps

IT Organizations Can Achieve Breakthrough Improvements by Embracing Digital Technology

CIO Influence News Desk
The Hackett Group’s New Digital World Class™ Standards Raise the Bar on IT Performance By fully embracing digital transformation, IT organizations can achieve superior levels of...
CIO Influence News Digital Transformation IT and DevOps

Radisson Hotel Group Relies on Freshworks to Delight its Distributed Workforce with Exceptional IT Service

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts Freshworks Inc., a leading software company empowering businesses to delight...
CIO Influence News Digital Transformation IT and DevOps

Research Finds IT Support Positively Transformed By Pandemic As Challenges Accelerate Innovation And Agility

CIO Influence News Desk
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations The perception of IT support...