GoNetspeed Announces Plans to Bring East Hartford 100 Percent Fiber Internet
GoNetspeed announced that the Town of East Hartford will soon have access to GoNetspeed’s 100% fiber internet, joining West Hartford in having access to high-speed...
Tag : Customer Service
Metronet Powers Up Findlay with 100% Fiber Optic Internet
Metronet announced that 100% fiber optic internet is officially available to residents and businesses in initial construction areas throughout Findlay. As Metronet’s service becomes available throughout the city,...
ServiceMob Achieves SOC 2 Type 2 Compliance Certification
ServiceMob, a leading provider of innovative AI technology solutions for customer service, is proud to announce that it has successfully obtained the SOC 2 Type...
Metronet Breaks Ground on Game-Changing Fiber-Optic Network, Bringing Ultra-High-Speed Internet to Portage
Metronet announced that construction of their multi-gigabit fiber optic network has officially begun in Portage. Metronet’s fully funded multimillion-dollar investment will provide residents and businesses...
GoNetspeed Expands Access to 100 Percent Fiber Internet in Depew and Lancaster
GoNetspeed announced that more residents and businesses throughout Depew and Lancaster officially have access to GoNetspeed’s high-speed 100% fiber internet. Through GoNetspeed’s infrastructure expansion in...
Nokia Expands Fixed Network SaaS Suite with AI Solution to Strengthen Operators’ Service Offering
Nokia announced an expansion of its Fixed Network solutions suite available through a SaaS delivery model, with the launch of AVA Fixed Network Insights that...
Cognizant Engaged by Volkswagen Group Ireland to Transform its Digital Customer Experience
Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in Wolfsburg, Germany, to transform VWG Ireland’s digital customer service...
GoNetspeed Connects First Customers in Bangor to High-Speed Fiber Optic Network
GoNetspeed, a high-speed 100 percent fiber to the premises internet provider, announced that internet service is officially available to homes and businesses throughout the City...
Ada Leverages OpenAI to deliver AI-powered Customer Service
Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and deployment company responsible for the groundbreaking ChatGPT...
Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s Sunshine Platform
Integration delivers powerful Self-service and Assist resolution capabilities for Zendesk customers, reducing operating costs while delivering exceptional CSAT . Aisera, the world’s leading AI-driven service...