CIO Influence

Tag : Customer Service

CIO Influence News IT and DevOps

FourKites Launches New Unified Customer Interface – The First Solution to Deliver End-to-end Supply Chain Visibility in a Single Platform

CIO Influence News Desk
by CIO Influence News Desk0
Leading supply chain visibility company FourKites announced a major platform upgrade that enables organizations to more easily leverage critical supply chain visibility data across their...
CIO Influence News Networking Security

Fusion Connect and Intrado Reach Agreement to Transition Enterprise Clients to Fusion Connect’s Strategic Communication Services

CIO Influence News Desk
by CIO Influence News Desk0
Fusion Connect, a leading provider of managed security and collaboration services, and Intrado Corporation, a global leader in technology-enabled services, announced they have signed an agreement...
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New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

CIO Influence News Desk
by CIO Influence News Desk0
Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...
CIO Influence News IT and DevOps

Rancho Valencia Works with Rackspace Technology on Migration to Office 365 to Strengthen Customer Service Standards

CIO Influence News Desk
by CIO Influence News Desk0
Upgraded email platform resulted in performance boost of 30% Rackspace Technology, a leading end-to-end, multicloud technology solutions company, announced that Rancho Valencia worked with the...