Customer Service Archives - Page 7 of 10

Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s Sunshine Platform

CIO Influence News DeskDecember 21, 2022

by CIO Influence News DeskDecember 21, 20220

Integration delivers powerful Self-service and Assist resolution capabilities for Zendesk customers, reducing operating costs while delivering exceptional CSAT . Aisera, the world’s leading AI-driven service...

Bots/Intelligent Assistants CIO Influence News

Simplr Introduces the EngageNow Suite to Eliminate the Customer Service BPO

CIO Influence News DeskNovember 10, 2022

by CIO Influence News DeskNovember 10, 20220

Simplr, the leading platform built to exceed the expectations of the NOW Customer, announced the general availability of the EngageNow Suite, a solution that combines...

CIO Influence News Cloud

Five9 Announces Availability of Service Cloud Voice for Partner Telephony on Salesforce AppExchange

CIO Influence News DeskSeptember 21, 2022

by CIO Influence News DeskSeptember 21, 20220

Service teams can leverage the latest telephony innovations from Five9 to power agent, supervisor and customer experience Five9 announced the availability of Five9 Service Cloud...

CIO Influence News Computing

1.8V PCIe 4.0 ReDriver from Diodes Incorporated Extends PCB Trace Lengths While Minimizing Power Consumption

CIO Influence News DeskAugust 30, 2022

by CIO Influence News DeskAugust 30, 20220

Diodes Incorporated (Diodes) has further strengthened its range of PCIe solutions with the addition of a new high-speed data rate ReDriver device. The DIODES™ PI2EQX16924 is the...

CIO Influence News IT and DevOps

FourKites Launches New Unified Customer Interface – The First Solution to Deliver End-to-end Supply Chain Visibility in a Single Platform

CIO Influence News DeskAugust 23, 2022

by CIO Influence News DeskAugust 23, 20220

Leading supply chain visibility company FourKites announced a major platform upgrade that enables organizations to more easily leverage critical supply chain visibility data across their...

CIO Influence News Networking Security

Fusion Connect and Intrado Reach Agreement to Transition Enterprise Clients to Fusion Connect’s Strategic Communication Services

CIO Influence News DeskJuly 27, 2022

by CIO Influence News DeskJuly 27, 20220

Fusion Connect, a leading provider of managed security and collaboration services, and Intrado Corporation, a global leader in technology-enabled services, announced they have signed an agreement...

CIO Influence News Digital Transformation

MetTel Named Partner for Operator Connect for Microsoft Teams

CIO Influence News DeskJuly 21, 2022

by CIO Influence News DeskJuly 21, 20220

New Partnership Helps Enterprise Teams Administrators Expand Capabilities MetTel, a digital transformation and communications leader, announced that Microsoft named MetTel as a Partner for Operator...

CIO Influence News Cloud

AWS Selected as Delta’s Preferred Cloud Provider

CIO Influence News DeskJuly 12, 2022

by CIO Influence News DeskJuly 12, 20220

Global airline uses AWS to deliver new digital travel services, streamline processes, enhance customer service, and provide cloud training to employees globally Amazon Web Services,...

Automation CIO Influence News

Salesforce Expands MuleSoft to Every Team with Easy Automation and Integration Across Any Workflow

CIO Influence News DeskJuly 5, 2022

by CIO Influence News DeskJuly 5, 20220

Demand for time-saving automation from business teams has increased in more than 90% of companies Salesforce, the global leader in CRM, introduced the next generation...

CIO Influence News Cloud

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

CIO Influence News DeskJune 28, 2022

by CIO Influence News DeskJune 28, 20220

Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...

Tag : Customer Service

Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s Sunshine Platform

Simplr Introduces the EngageNow Suite to Eliminate the Customer Service BPO

Five9 Announces Availability of Service Cloud Voice for Partner Telephony on Salesforce AppExchange

1.8V PCIe 4.0 ReDriver from Diodes Incorporated Extends PCB Trace Lengths While Minimizing Power Consumption

FourKites Launches New Unified Customer Interface – The First Solution to Deliver End-to-end Supply Chain Visibility in a Single Platform

Fusion Connect and Intrado Reach Agreement to Transition Enterprise Clients to Fusion Connect’s Strategic Communication Services

MetTel Named Partner for Operator Connect for Microsoft Teams

Salesforce Expands MuleSoft to Every Team with Easy Automation and Integration Across Any Workflow

Salute Appoints Clarence Philipneri as Chief Financial Officer

CIOInfluence Weekly Updates: The Hottest IT Insights & Trends from Dec 16 -20

Think Like an Attacker: How Rapid Insights Drive Rapid Response

Why Invest in Data Fabric? Driving Strategic Growth and ROI

Securin Releases Groundbreaking Report on Threats to Critical Infrastructure Sectors

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