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VTG Acquires Miklos Systems, Inc., Strengthening Digital Transformation Capabilities Across the Intelligence Community

PR Newswire
VTG, a leading provider of national security solutions, announced today the acquisition of Miklos Systems, Inc. (MSI), a Fairfax, VA-based technology firm renowned for its...
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Your AIโ€™s Personality Is Losing You Customers

Mark Quinn
CIOs are under insane pressure to integrate AI and hit aggressive targets for ROI. One of the best ways to show immediate results is to...
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Latest Trends in AI and Hyper Automation

The Great Thing About Technology: Itโ€™s Constantly Evolving Businesses must cope and adapt to these latest advancementsโ€”because, frankly, they have no choice. One of the...
CIO Influence News Machine Learning Security

Security Risk Advisors Introduces SCALR AI – A Platform for Rapid Agentive AI Enablement

PR Newswire
Security Risk Advisors (SRA), a leading cybersecurity consulting firm, announced the launch of SCALR AI, a customizable platform designed to enable non-technical people to build...
Analytics Featured IT Ops IT services Machine Learning Security

Predictive Analytics in ITSM: Reducing Downtime and Improving Incident Resolution

Rishika Patel
As organizations accelerate their digital transformation journeys, IT Service Management (ITSM) has become a cornerstone of modern enterprise infrastructure. However, the growing complexity of IT...
CIO Influence News IT services Machine Learning SaaS

Unanet Acquires Software Firm Contraqer to Help GovCons Identify and Win More Business

PR Newswire
Company’s market intelligence and friction-free procurement features will further enhance Unanet’s growth suite Unanet,ย the leading provider of project-based enterprise resource planning (ERP)ย andย customer relationship management (CRM)ย solutions...
CIO Influence News Digital Transformation

euNetworks Launches its Connected Portal to Customers โ€“ a New Feature-Rich Digital Platform for Bandwidth Management

Business Wire
Part of a multi-channel strategy for digital customer engagement โ€“ Portal, API, Marketplaces Customer-driven features for a faster, simpler and a more intuitive digital service...