Customer Service Archives

ATSG and Evolve IP Announce Strategic Combination to Create a Leading, Scaled IT Managed Services Provider

PR NewswireOctober 31, 2024October 31, 2024

by PR NewswireOctober 31, 2024October 31, 20240

Combined company to drive innovation and client success with over $230M in revenue and over 1,700 customers ATSG, a global technology provider for cloud, IT managed services,...

CIO Influence News Cloud IT services Networking

Davenforth Acquires TeleCloud and Third Generation to Launch Managed IT, Voice, and Networking Platform

Business WireSeptember 30, 2024

by Business WireSeptember 30, 20240

Davenforth has launched a new Managed IT, Voice, and Networking Platform, with two initial acquisitions. Davenforth has acquired TeleCloud, based in Dallas, TX and Third...

CIO Influence News Cloud Machine Learning Natural Language

Announcing NebulaGraph RAG: From Knowledge to Apps in Minutes

PR NewswireAugust 26, 2024

by PR NewswireAugust 26, 20240

Since NebulaGraph’s joint introduction with LlamaIndex in August 2023, Graph RAG has been at the forefront of a technological revolution. It addresses the limitations of conventional search enhancement...

CIO Influence News Cloud Digital Transformation IT services

Hexaware Opens New Delivery Center in Manila

PR NewswireJuly 30, 2024

by PR NewswireJuly 30, 20240

The expansion aims at delivering quality customer experiences across the globe Hexaware Technologies, an IT services and solutions provider, announced the opening of a new...

Cloud Guest Authors Machine Learning Natural Language

From Experiment to ROI: The Next Phase of GenAI Development for Enterprises

Duncan CurtisJuly 23, 2024

by Duncan CurtisJuly 23, 20240

Generative AI (GenAI) is no longer just a fun tool to experiment with. Executives are moving into a “prove-it” phase. According to IBM, 72% of...

CIO Influence News Machine Learning Security

Vida Launches Carrier-Grade AI Voice Agents for Telecom

PR NewswireJuly 2, 2024

by PR NewswireJuly 2, 20240

Vida, a leading provider of carrier-grade AI voice agents for small and medium-sized businesses (SMBs), today announces the launch of its platform and API built...

CIO Influence News Digital Transformation Machine Learning Security

Pia Bolsters US Marketing with Appointment of Industry Expert Molly Lindsay as New VP

PR NewswireJuly 1, 2024

by PR NewswireJuly 1, 20240

Pia, the ultimate ai-led automation platform for MSPs, empowering them with improved efficiency, faster ticket management, and elevated customer service, is excited to announce Molly Lindsay as...

Analytics CIO Influence News

Trax Retail Announces New CEO

Business WireMarch 12, 2024

by Business WireMarch 12, 20240

Gary Laben brings a depth of experience to propel the next chapter of growth for retail innovation leader Trax Retail, the data and technology company...

CIO Influence News Cloud

Arelion Announces New Customer in Mexico, Serving Conexity’s IP Service Needs

PR NewswireFebruary 28, 2024

by PR NewswireFebruary 28, 20240

Global internet carrier expands presence in Mexico, providing IP services to essential sectors Arelion announced it has secured a new customer in Monterrey, MX, continuing its expansion...

CIO Influence News Digital Transformation

Segra Implements ServiceNow for Digital Business Transformation

Business WireFebruary 26, 2024

by Business WireFebruary 26, 20240

Segra will use ServiceNow Telecommunications Service Management to power SegraOne for Case and Incident Management, a new solution that will simplify everyday work and transform...

Tag : Customer Service

Announcing NebulaGraph RAG: From Knowledge to Apps in Minutes

Hexaware Opens New Delivery Center in Manila

Vida Launches Carrier-Grade AI Voice Agents for Telecom

Pia Bolsters US Marketing with Appointment of Industry Expert Molly Lindsay as New VP

Trax Retail Announces New CEO

Segra Implements ServiceNow for Digital Business Transformation

Democratization of Fraud Tech: $1,000 Can Cause $2.5Million in Monthly Business Losses, Sumsub Report Reveals

New Relic Announces Charlie Thompson as Senior Vice President and Managing Director of EMEA

Scalefusion Introduces Its New Product, Veltar, Which Adds a New Layer to Device Management With Endpoint Security

AV-Comparatives Releases 2024 Advanced Threat Protection Test Results for Enterprise Security Solutions

Cognni Unveils Revolutionary Autonomous Learning Classifier

Quick Links

Visit Our Other Sites