Smart Revolutionizes Video Services To Elevate Customer Experience
Smart partners with Firstlight Media to establish the best OTT Video Platform for the PLDT Group PLDT’s wireless subsidiary Smart Communications, Inc. (Smart) is breaking new...
Tag : customer experience
Woman-owned AI startup unifies Shopify customer data for independent eCommerce stores
Introducing VIEWN for Shopify. Unify Customer Data from Shopify and Other Cloud Apps to Create Rich Personas that Drive Marketing and Sales. VIEWN, the AI-fueled...
CX Studios Announce the Appointment of Digital Transformation and Marketing Innovations Expert, Jay Dettling, as Advisory Board Member
Jay brings his vast expertise in digital transformation, commerce, digital marketing, technology partnerships, client service, product development, and employee development to CX Studios to help...
Crediclub chooses Cyberbank from Technisys to embrace digital transformation
Cyberbank, the next-gen digital and core banking platform from Technisys, will enable Crediclub to accelerate the delivery of tailored financial products and redefine the customer experience ...
InterVision Achieves the AWS Amazon Connect Service Delivery Designation
Technical proficiency and proven customer success lead way for improved omnichannel experiences InterVision, a leading information technology (IT) strategic service provider, announced that it has...
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium
Strategic acquisition expands Cyara’s digital CX assurance capabilities Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, closed its acquisition of industry-leading automated...
Saudi Airlines Selects Informatica to Transform Customer Experience
Intelligent Data Management Cloud Cre Informatica, an enterprise cloud data management leader, announced that Saudi Airlines has selected Informatica to help modernize its data strategy...
Calix Support Cloud Named 2022 Customer Experience Product of the Year
Calix Support Cloud wins TMC’s CUSTOMER Product of the Year in recognition of the transformational customer support benefits it gives even the smallest broadband service...
Canon Arcules Scales Customer Experience Team to Support Increased Demand for Cloud Services
Team responsible for end-to-end customer experience to offer more services, support product evolution, and drive personalization to support accelerated business growth Arcules, the leading provider...
Insurers in Australia Turn to BPO Providers to Improve Customer Experience
ISG Provider Lens™ report sees BPO providers helping insurance carriers cut costs, replace legacy IT systems and meet rising customer expectations Spurred by competition and...