Kajeet Launches Pilot of Kajeet Transit
Kajeet, a leader in managed IoT connectivity solutions, has launched Kajeet Transit™, a rider engagement solution designed to enhance public transit experiences through secure rider...
Tag : customer experience
Teleperformance forms strategic partnership with Real-Time Speech Understanding provider Sanas
Sanas partnership highlights Teleperformance’s (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client base...
Optiva Launches Agentic AI for Telecom BSS, Powered by Google’s Gemini Models
Award-winning BSS platform now seamlessly incorporates virtual generative AI agents, empowering telcos with operational efficiency, reduced costs and an enhanced customer experience Optiva, a leader...
Everlaw Welcomes Joe Glass as New Chief Revenue Officer
Glass Brings High-intensity Sales Expertise to Everlaw as AI Reshapes Legal Field Everlaw, the cloud-native investigation and litigation platform, announced the appointment of tech veteran Joe...
Infobip and Telekom Business Europe Partner to Help Businesses Connect With Customers
Global communications platform Infobip and Europe’s leading enabler of B2B digitalization, Telekom Business Europe, have partnered to enhance the telco’s communication platform solutions. This new cooperation helps businesses...
Leading Through Turbulence: How Digital Transformation and AI Can Help Build Resilient Organizations in 2025
As we approach a new year, business leaders around the world are confronting a convergence of geopolitical, economic, and technological challenges. The ongoing Russia-Ukraine and...
CloneOps.ai Transforms Phone Operations, Enabling Unmatched Scalability Across Industries
Sophisticated AI software solution creates vast efficiencies in phone operations and positively disrupts traditional communication models. Leveraging state-of-the-art artificial intelligence, CloneOps.ai virtual assistants provide industries with...
GTT Appoints Sara Seegers as Channel Partner Chief
Recognized channel industry leader joins GTT Americas Division GTT Communications, Inc., a leading networking and security as a service provider for multinational organizations, has announced the...