CIO Influence

Tag : customer experience

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Teleperformance forms strategic partnership with Real-Time Speech Understanding provider Sanas

PR Newswire
Sanas partnership highlights Teleperformance’s (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client base...
CIO Influence News Machine Learning Tech Technology

Optiva Launches Agentic AI for Telecom BSS, Powered by Googleโ€™s Gemini Models

GlobeNewswire
Award-winning BSS platform now seamlessly incorporates virtual generative AI agents, empowering telcos with operational efficiency, reduced costs and an enhanced customer experience Optiva, a leader...
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Infobip and Telekom Business Europe Partner to Help Businesses Connect With Customers

Business Wire
Global communications platformย Infobipย and Europeโ€™s leading enabler of B2Bย digitalization, Telekom Business Europe, have partnered to enhance the telcoโ€™s communication platform solutions. This new cooperation helps businesses...
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Leading Through Turbulence: How Digital Transformation and AI Can Help Build Resilient Organizations in 2025

Karl Chan
As we approach a new year, business leaders around the world are confronting a convergence of geopolitical, economic, and technological challenges. The ongoing Russia-Ukraine and...
CIO Influence News Machine Learning Natural Language

CloneOps.ai Transforms Phone Operations, Enabling Unmatched Scalability Across Industries

PR Newswire
Sophisticated AI software solution creates vast efficiencies in phone operations and positively disrupts traditional communication models. Leveraging state-of-the-art artificial intelligence, CloneOps.aiย virtual assistants provide industries with...