Uniphore Now Available in AWS Marketplace
Uniphore, the leading conversational AI and automation platform, announced its availability in Amazon Web Services (AWS) Marketplace, a digital catalog that customers can use to...
Tag : customer experience
Swimlane Partners with AWS, Enabling Security Lake Customers to Achieve the Most Cost-Effective Security Cloud Available
Turbine becomes the industry’s only full-stack cloud-native security automation platform, enabling AWS customers to extend their security cloud beyond the SOC Swimlane, the low-code security...
Infoblox Leads the Industry to Unite Networking and Security Teams to Better Protect Against Cyber Attacks
Infoblox delivers new critical security enhancements to Infoblox BloxOne Threat Defense, offering Lookalike Domain Monitoring and protection against emerging threats, to help prevent cybercrime as phishing attacks...
79% Agree Cloud Toolsets Are Essential for Cloud Contact Center Success
SuccessKPI, a leading, cloud-native, contact center customer experience insight and action platform provider, announced key findings such as, more than 40% of contact center decision makers...
Splunk Appoints Toni Pavlovich as Chief Customer Officer
Splunk Inc., the cybersecurity and observability leader, announced Toni Pavlovich has been appointed as Chief Customer Officer (CCO). Reporting to Gary Steele, President and Chief...
Transform Your Business: Why AI Adoption is the Key to Your Business Growth and Prosperity
Artificial Intelligence (AI) is no longer a concept of science fiction. It is now a practical technology that is transforming the business landscape, offering a...
Infobip Partners With Hagens to Help Construction Business HM Engenharia Reduce Costs, Boost Sales, and Increase Customer Loyalty in the Real Estate Sector
Global cloud communications platform Infobip has partnered with digital transformation specialists Hagens to help construction company HM Engenharia to provide a better customer experience, reduce costs, and boost...
UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience
UJET, Inc., the intelligent, modern contact center platform, announced UJET WFM, in partnership with Google Cloud. With the launch of its workforce management suite, also...
Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale
Zendesk, Inc., announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences at scale, with technology...
Truespeed Accelerates Fiber Network Expansion with Adtran
Adtran XGS-PON technology boosts efficiency and sustainability by enabling Truespeed to connect more customers with a reduced equipment base Adtran announced that Truespeed is leveraging...