customer engagement Archives - Page 5 of 11

BEN, A Provider of Personalized Customer Engagement AI Technology, to Go Public on Nasdaq

Business WireSeptember 8, 2023

by Business WireSeptember 8, 20230

BEN’s advanced and engaging consumer AI interfaces support clients whose priority is to dramatically improve customer service while driving efficiency in their operations. BEN’s human-like...

CIO Influence News Data Management

Braze Introduces New Data Integration Innovations to Help Brands Create Personalized, Cross-Channel Campaigns Faster

PR NewswireSeptember 7, 2023September 7, 2023

by PR NewswireSeptember 7, 2023September 7, 20230

New features and partnerships help streamline data integration and reduce data complexities to break down silos between marketing and technical teams Braze the comprehensive customer...

Analytics CIO Influence News

Guidehouse Insights Names Oracle, Uplight, and Bidgely Leading Customer Engagement and Customer Experience Analytics Providers

PR NewswireSeptember 6, 2023

by PR NewswireSeptember 6, 20230

Leaders demonstrate superior algorithms and user experiences (UX), holistic product portfolios, logical strategic partnerships, broadening geographic reach, and established customer bases A new report from Guidehouse...

Automation CIO Influence News

Capacity Expands All-In-One Support and Engagement Solution with Two Key Acquisitions

PR NewswireSeptember 5, 2023

by PR NewswireSeptember 5, 20230

Support Automation Platform Acquires Denim Social and LumenVox Capacity, an AI-powered support automation platform announced the acquisitions of Denim Social and LumenVox. Capacity’s support automation...

CIO Influence News Cloud

SOCi Debuts in AWS Marketplace

Business WireAugust 18, 2023August 18, 2023

by Business WireAugust 18, 2023August 18, 20230

The CoMarketing Cloud is now more accessible to AWS customers to help multi-location enterprises increase local visibility across digital channels SOCi Inc., a leading CoMarketing...

CIO Influence News Cloud

Acoustic Builds Acoustic Connect℠ on the Snowflake Data Cloud

PR NewswireAugust 16, 2023

by PR NewswireAugust 16, 20230

Acoustic, a global marketing and customer engagement provider for B2C brands announced its partnership with Snowflake, the Data Cloud company, to optimize data sharing within the...

AIOps CIO Influence News

Twilio To Deliver Customer-Aware Generative AI Through New OpenAI Integration

Business WireAugust 4, 2023

by Business WireAugust 4, 20230

Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced it will enable companies to create personalized, customer-aware experiences powered by OpenAI....

CIO Influence News SaaS

Thryv Enhances its Market-Leading, SaaS-Based Business Management Platform and Sees Increased Customer Engagement

Business WireAugust 4, 2023

by Business WireAugust 4, 20230

Thryv Holdings, Inc., the provider of the leading small and medium sized business (SMB) software platform, announced continued momentum for its market-leading SaaS platform, reinforcing its product-led growth...

CIO Influence News SaaS

WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience

Business WireJuly 26, 2023

by Business WireJuly 26, 20230

Robust tracking and returns capabilities will decrease overhead costs and build customer loyalty parcelLab, the premier global provider of post-purchase customer experience software, announced Wyze...

Analytics CIO Influence News Data Management

Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data

Business WireJuly 26, 2023

by Business WireJuly 26, 20230

Data Pipelines moves into general availability with data warehouse destinations, reverse ETL, and unlimited API calls in 2023. Customer.io, a leading Customer Engagement Platform for...

Tag : customer engagement

BEN, A Provider of Personalized Customer Engagement AI Technology, to Go Public on Nasdaq

Braze Introduces New Data Integration Innovations to Help Brands Create Personalized, Cross-Channel Campaigns Faster

Guidehouse Insights Names Oracle, Uplight, and Bidgely Leading Customer Engagement and Customer Experience Analytics Providers

Capacity Expands All-In-One Support and Engagement Solution with Two Key Acquisitions

SOCi Debuts in AWS Marketplace

Twilio To Deliver Customer-Aware Generative AI Through New OpenAI Integration

Thryv Enhances its Market-Leading, SaaS-Based Business Management Platform and Sees Increased Customer Engagement

WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience

Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data

CIOInfluence Insights: Unpacking the Vital Developments and Updates of the Week Ending Oct 04

Converged vs. Hyper Converged Infrastructure: Which is Best for Modern Data Centers?

The Future of Data Modeling

HexCon24: Hexnode Announces Major Product Updates, Including Support for Linux and Chrome OS

BlueCat to Acquire LiveAction, Expanding Network Management Solutions Portfolio

Quick Links

Visit Our Other Sites