customer engagement Archives - Page 3 of 11

Iterable Unveils Advanced Data Management Capabilities Made for Marketers

Business WireJanuary 31, 2024

by Business WireJanuary 31, 20240

Iterable, the top-rated AI-powered customer communication platform, announced its 2024 Winter Product Release featuring the new Iterable Ingest Toolkit. The Toolkit features Smart Ingest, an Iterable-native feature co-developed with Hightouch...

CIO Influence News Machine Learning

Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service

PR NewswireJanuary 29, 2024

by PR NewswireJanuary 29, 20240

SaskTel’s Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement Lüm Mobile adopts Alepo’s Virtual Agent for all-digital customer experience Replaced old...

CIO Influence News Martech

Accenture to Acquire Jixie’s Intelligent Digital Marketing Platform in Indonesia

Business WireDecember 21, 2023

by Business WireDecember 21, 20230

Jixie will bolster Accenture Song’s marketing transformation capabilities to help Indonesian businesses deliver more efficient and effective marketing efforts for sustainable growth Accenture has agreed...

CIO Influence News Cloud

Smartling and Iterable Unveil Powerful Integration for Seamless Cross-Channel Localization

Cision PRWebDecember 18, 2023

by Cision PRWebDecember 18, 20230

The partnership melds marketing and localization strategies to boost conversion Smartling, Inc., the enterprise LanguageAI company, announced its new integration with Iterable, the AI-powered customer...

CIO Influence News Machine Learning

NICE Named a Leader in Customer Engagement Platforms by Top Analyst Firm

Business WireDecember 15, 2023

by Business WireDecember 15, 20230

NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth and CEP functionality NICE announced...

IT and DevOps

Revolutionizing CX in 2024: Top Trends for CIOs

Rishika PatelDecember 12, 2023January 4, 2024

by Rishika PatelDecember 12, 2023January 4, 20240

Delivering exceptional customer experiences stands as a cornerstone for enduring customer engagement. Adapting to evolving needs and expectations mandates a precise orchestration of information, services,...

CIO Influence News Machine Learning

Wearable Devices Expands in North America, Bringing AI-Powered Wearables to Silicon Valley

GlobeNewswireDecember 11, 2023

by GlobeNewswireDecember 11, 20230

The new Silicon Valley office is set to become a hub of innovation and customer engagement Wearable Devices Ltd. a technology growth company specializing in artificial intelligence (“AI”)-powered touchless sensing...

CIO Influence News Cloud

Infobip to Deliver Conversational Commerce via AuthVia in Strategic Partnership

Business WireDecember 8, 2023December 8, 2023

by Business WireDecember 8, 2023December 8, 20230

The collaboration enables payments, signatures, and document capture over messaging channels Infobip, a global cloud communications platform, has partnered with AuthVia, a pioneer in Text-to-Pay and...

Analytics CIO Influence News

Microsoft Worldwide Learning Adopts AI-Powered Explorance MLY to Help Close Skill Gap

Business WireDecember 7, 2023December 7, 2023

by Business WireDecember 7, 2023December 7, 20230

Optimizes customer experience for its technical learners Explorance, a leading innovator in feedback analytics, is thrilled to announce a new milestone in its partnership with...

CIO Influence News Cloud

TD SYNNEX Appoints Patrick Zammit Chief Operating Officer

Business WireDecember 1, 2023

by Business WireDecember 1, 20230

New role to accelerate go-to-market capabilities for TD SYNNEX vendors and customers and drive operational excellence TD SYNNEX announced that Patrick Zammit has been named...

Tag : customer engagement

Iterable Unveils Advanced Data Management Capabilities Made for Marketers

Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service

Accenture to Acquire Jixie’s Intelligent Digital Marketing Platform in Indonesia

NICE Named a Leader in Customer Engagement Platforms by Top Analyst Firm

Revolutionizing CX in 2024: Top Trends for CIOs

Wearable Devices Expands in North America, Bringing AI-Powered Wearables to Silicon Valley

Microsoft Worldwide Learning Adopts AI-Powered Explorance MLY to Help Close Skill Gap

Apiiro Shifts Right, Delivering Deep Runtime Context into Risk Prioritization and Developer Remediation Workflows

AvePoint Introduces First-to-Market Benchmarking Data for Microsoft 365 Copilot

Blue Mantis Acquires Colligio; Launches Collaboration/Unified Communications Practice

RIIG Secures $3 Million to Help Protect Organizations from Cyber Threats with Advanced Data, Intelligence Solutions

Selector AI Raises $33Million Series B to Eliminate Downtime for the World’s Largest Networks

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