CIO Influence

Tag : customer communications

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Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Business Wire
New Feature Helps MSPs Improve Responses to Customer Tickets by Automatically Detecting Customer Sentiment Syncro, a leading platform provider for managed service providers (MSP) and...
CIO Influence News Cloud SaaS

Quadient Accelerates Growth with Expansion of Cloud Solutions in Japan and the UK for Clients with Data Sovereignty Needs

PR Newswire
Quadient a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it has expanded cloud hosting services to Japan and the...
Apps CIO Influence News

Enhance Customer Communications with GhostDraft New Guidewire Marketplace App

CIO Influence News Desk
Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for Guidewire validated accelerator is now available to PolicyCenter users in...