CIO Influence

Tag : Cloud Contact Center

Augmented Reality CIO Influence News Computer Vision

TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect

PR Newswire
by PR Newswire0
TechSee, a global leader in Visual Service Automation, has announced it is working with Amazon Web Services (AWS) to support Amazon Connect, an easy-to-use omnichannel cloud contact center that provides...
CIO Influence News Cloud

8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace

Business Wire
by Business Wire0
8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 8×8 Supervisor Workspace has been successfully enabling organizations to improve...
CIO Influence News Cloud

Kubota Tractor Corporation Chooses 8×8 XCaaS for Enhanced Employee and Customer Communications

Business Wire
by Business Wire0
8×8, Inc., a leading integrated cloud communications platform provider, announced that Kubota Tractor Corporation has deployed the 8×8 XCaaS (eXperience Communications as a Service) cloud contact center and unified communications platform for increased flexibility...
AIOps CIO Influence News

Ushur Expands Contact Center Ecosystem with Amazon Connect Integration

GlobeNewswire
by GlobeNewswire0
Ushur, the AI-powered leader in Customer Experience Automation (CXA), announced the expansion of its relationship with Amazon Web Services (AWS) and the general availability of its integration with Amazon Connect, an easy-to-use omnichannel cloud contact center from AWS that...