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CIO Influence News SaaS

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences

Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Upstream Works, a provider of omnichannel...
CIO Influence News SaaS

Governments Face Urgent Demand for Digital Solutions and E-services; Low-Code Proves Value as Go-To Platform

Five Ways the public sector can leverage low-code to accelerate delivery of digital government services Researchers cite a perfect storm of post-pandemic demand and rising...
CIO Influence News Networking

OpenRoaming Surpasses 1 Million Global Hotspots as WBA Launches OpenRoaming Release 3

Consumers & Businesses Benefitting From Automatic, Secure, Private & Carrier-Grade Wi-Fi Across Offices, University Campuses, Arenas, Airports, Hospitals and More The Wireless Broadband Alliance (WBA) announced...