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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
CIO Influence News IT and DevOps Security

Zscaler and AWS Expand Relationship Enabling Customers to Accelerate Onramp to the Cloud with Zero Trust Security

CIO Influence News Desk
by CIO Influence News Desk0
Zscaler’s New Posture Control CNAPP Offering Built on AWS Enables Security and DevOps Teams to Efficiently Prioritize and Remediate Hidden Risks Across Cloud Applications Zscaler,...
CIO Influence News Security

Genetec Helps Customers Break Free From Proprietary Access Control Systems With Next-Generation Synergis Cloud Link

CIO Influence News Desk
by CIO Influence News Desk0
Provides more features, enhanced cybersecurity, and helps future-proof security installations Genetec Inc., a leading technology provider of unified security, public safety, operations, and business intelligence...