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CIO Influence News Data Management

ActionIQ Enhancing Identity Offering With AWS Entity Resolution to Support Precise and Comprehensive View of Customer Profiles

PR Newswire
ActionIQ, the leading Enterprise Composable Customer Data Platform (CDP), is excited to announce its collaboration with Amazon Web Services (AWS) to offer their customers AWS Entity Resolution, the industry’s first Composable Identity...
Analytics CIO Influence News

Quantum Metric Broadens Atlas Capabilities to Support Customer Experiences Across Digital and Beyond

PR Newswire
Quantum Metric, the customer-driven digital analytics platform, announced new features designed to enhance visibility of the entire customer experience, including expanded capabilities for Atlas. Outcome driven navigation, built-in KPI alerting...
CIO Influence News Cloud

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...
CIO Influence News Security

Arctic Wolf Extends Market Leadership with New Offerings to Uniquely Support Customers’ Business Resilience and Insurability

Advanced capabilities bridge the technical gap between security teams and insurance carriers, enabling customers to effectively prioritize security controls and address insurance eligibility Arctic Wolf,...