CIO Influence

Search Results for: conversational AI

Analytics Automation CIO Influence News

Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring

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OnviSource’s Intelligently Automated Customer Satisfaction Analytics, Tracking and Scoring (CSATS) Solution Enables the Service Provider to Discover True Customer Satisfaction Using Industry Standard Scoring Systems...
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Infosys and LivePerson Announce First-of-its-Kind Partnership to Drive Customer Experience Transformation for the World’s Biggest Brands

CIO Influence News Desk
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Infosys Cobalt and LivePerson’s Conversational Cloud and AI combine to help enterprises capture the full sales impact and cost savings from conversational experiences Infosys, a...