Uniphore Announces Partnership With Avaya
Partnership to provide unparalleled, frictionless customer experience to MEA customers GITEX Global–Uniphore, the leader in Conversational AI and Automation, at GITEX Global 2022, announced a...
Search Results for: conversational AI
Direct Travel’s “Next New Now” Digital Transformation (DX) Strategy Delivers Powerful Automation and Personalization
Direct Travel, Inc. is advancing its digital transformation journey with the upcoming deployment of its AI virtual travel assistant, Simon, and through the integration of key...
CDW Named Certified Delivery Partner for UJET and Google Cloud Contact Center Platform
CDP Program Equips Global Partners to Deploy UJET’s Award-Winning Contact Center Platform UJET, Inc., the intelligent, modern contact center platform, announced CDW as the latest...
XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange
XSELL’s customers can now amplify top performer outcomes with precision, at scale XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced it...
Artificial Solutions Announces Enterprise Partnership with CGI
Artificial Solutions, the leading specialist in Conversational AI (CAI), announced a new partnership agreement with CGI, one of the largest IT and business consulting services...
8×8 Launches New Channel Program for Microsoft Gold Partners
8×8’s Direct Routing as a Service Offerings Surpass 200,000 Global Business Users 8×8, Inc., a leading integrated cloud communications platform, announced the 8×8 Elevate Microsoft...
Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic Assistance
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to deliver an industry-first dynamic assistance capability....
Exotel appoints Pranesh Babu, former Cisco leader as SVP of Delivery and Support
Bangalore-based full stack customer engagement platform Exotel announced their new addition to leadership by appointing Pranesh Babu as SVP of Delivery and Support. In his new role,...
SaaS Software Currently Dominating The Cloud Computing Market, Especially In The Healthcare Industry
The SaaS Healthcare Industry will be growing in 2022. The healthcare industry often utilizes software as a service (SaaS) to increase software versatility and accessibility...
LivePerson named the Overall Leader in the 2022 SPARK Matrix for Digital-First Customer Service Solutions
Quadrant Knowledge Solutions recognizes LivePerson as #1 of 19 vendors evaluated for excellence in technology and customer impact Quadrant Knowledge Solutions has named LivePerson the 2022 Leader...